Requesting letters/reports outside of your regular consultation

  • It is up your Practitioner to accept or decline this request.

  • If your Practitioner accepts the request, a quote will be provided to you for review and acceptance.

    • Once accepted, an invoice will be provided.

    • Fees will be equivalent to a prorated fee of a 60-minute consultation.

  • After payment has been received, the requested document will be provided to you via email within 5 - 10 business days.


Patient Information


Request Details


Privacy and Confidentiality

Due to the Federal Privacy Act 1988, we require your written consent to collect personal information about you. Please read this information carefully and sign where indicated below.

We require you to provide us with your personal details and a full medical history so that we may properly assess, diagnose and treat you. We may need to collect information from previous doctors, health care workers, pathology or x-ray services that you have consulted with, for the primary purpose of providing quality healthcare. This means that we will use the information you provide in the following ways:

  • Best assess your health care needs and provide medical treatment.

  • Administration purposes in running our practice. We may need to contact you using phone numbers provided by you. We may need to send documents, pathology and radiology referrals or letters to the email address provided by you.

  • Billing purposes and debt collection, including compliance with Medicare and Health Insurance Commission requirements.

  • Disclosure to others involved in your care, including treating doctors, specialists and hospital booking staff outside this practice. This may occur through referral to other doctors, surgery at hospitals, for medical tests and in the reports or results returned to us following the referrals.

  • Collection of data for research purposes. This information is used to improve our treatment protocols, which will enable us to improve our quality of care. The data is kept in a secure manner and only staff involved in the research has access to them. You may be contacted at some time in the future for follow up purposes. No information that can be used to identify you will be included in any publication of the research results. You may withdraw from the research at any time.

  • You may be contacted for follow up in the future to ensure the long term results of your procedure.

You have the right to see any health information we hold about you as well as the ability to correct any details that are not accurate.

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